Articles
No, but this feature will be available in future product releases.
Can I buy Top Up Data from a 3rd Party retailer?Yes, you can buy top-up data from a third party provider and allocate to the contract SIM package.
Can I buy a SIM card on behalf of Someone else?Yes, you may purchase a SIM card on behalf of someone else. This SIM card will be assigned to the...
Can I buy my own Pre-paid SIM card?No, but this feature will be available in future product releases.
Can I convert a Pre-Paid SIM card to a Contract SIM card?No, but this feature will be available in future product releases.
Do I have to be RICA'd?Yes, this is required by law and includes validation of Identity and Proof of Address.
How do I check my data balance?Check your data balance by clicking on the Check Data link. Enter your SIM mobile number and...
What doen Anytime Data mean?Anytime data means the data is available 24/7 and can be used anytime of the day or night without...
What does After hours or Night Owl Data mean?After hours of "night Owl" data means the data is only available after hours and can only be used...
What happens when I run out of Data?When you run out of data you have no more data to use and won't be able to connect to the internet.
What is RICA?RICA stands for the Regulation of Interception of Communications and Provision of Communication...
What is a 4G LTE Router?A 4G WiFi router, containing a built-in LTE broadband modem, uses a SIM card to share internet...
What is a SIM?A subscriber identity module or subscriber identification module (SIM), widely known as a SIM...
